Fashion Beauty Customer Service Representative

Há 4 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

As a Fashion Beauty Customer Service Representative at Blu Selection, you will be an integral part of our international team providing exceptional customer experiences to clients worldwide. Located in Lisbon, Portugal, we offer a unique opportunity to develop your career and skills in a dynamic and culturally diverse environment.

Salary: Our compensation package includes a competitive salary of €1,350 gross per month (excluding accommodation) or €975 gross per month (including free accommodation). This is based on level of experience and can be discussed during the hiring process.

Job Description:

You will be responsible for handling customer inquiries and resolving issues via phone, email, or social media platforms. Your key tasks will include:

• Providing accurate product information and troubleshooting support
• Handling customer complaints and concerns professionally and efficiently
• Collaborating with other departments to resolve complex cases
• Developing a deep understanding of our products and services to deliver excellent customer experiences

Required Skills and Qualifications:

To succeed in this role, you will need:

• A native level of German and a good command of English language proficiency
• Enthusiasm for fashion and beauty with a passion for delivering exceptional customer service
• Excellent communication and interpersonal skills to build strong relationships with colleagues and customers
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities

Benefits:

We offer a comprehensive benefits package including:

• Reimbursement of initial flight costs
• Airport pick-up and help with paperwork upon arrival
• Free Portuguese lessons and cultural immersion activities
• Opportunities for professional growth and development within a multinational organization

Living in Lisbon:

Portugal's capital city offers a unique blend of culture, history, and lifestyle. As a resident, you can enjoy the vibrant atmosphere, delicious cuisine, and warm climate that Lisbon has to offer.



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