Document Accuracy Specialist
Há 7 dias
Unlock a career at the Carwow Group, where innovation meets passion. Our company is driven by a vision to revolutionize the car-changing experience, and we're on the hunt for talented individuals to join our team.
About Us
We're not just another automotive brand - we're a trailblazer in the industry. With over 10 million customers, we've helped people find their perfect match, and our platforms are designed to make car-buying and selling seamless. But that's not all; we're committed to growth, innovation, and pushing boundaries to stay ahead of the curve.
Our Mission
As part of our Document Collection department, you'll be the linchpin in ensuring customer uploads are accurate and compliant. Your role is crucial in delivering an exceptional customer experience, from verifying documents to guiding customers through the submission process with clear communication and timely follow-ups.
The Role
You will:
- Verify customer-uploaded documents for accuracy and compliance
- Address discrepancies by requesting additional information or clarification from customers
- Guide customers through the document submission process with clear communication and timely follow-ups
- Resolve queries and provide excellent service to enhance the customer experience
- Collaborate with internal teams to support smooth transactions and efficient workflows
What We Offer
We believe in rewarding our employees with a comprehensive benefits package, including:
- A competitive salary of €45,000 per annum
- Hybrid working arrangements, with three days a week in our Porto office
- Private healthcare, eyecare vouchers, and meal allowance
- Enhanced holiday package, plus Bank Holidays and annual leave
- Regular coaching sessions with Spill, our mental wellbeing partner
Why Join Us?
At the Carwow Group, we value diversity, inclusion, and equal opportunities. We welcome applicants from diverse backgrounds and experiences, and our recruiting decisions are based solely on merit, skills, and potential. If you're looking for a challenging yet rewarding role that offers a unique blend of innovation, growth, and collaboration, then apply now
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