Language Training Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Company Overview

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We are a mission-driven SaaS company that believes in equal opportunities for employees, regardless of their native language. With 1000 employees worldwide, we are part of a truly global team.

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Salary: €30,000 - €40,000 per year (Lisbon, Portugal)

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Job Description

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Key Responsibilities:

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  • ">
  • Manage client relationships and provide guidance on language training programs">
  • Assist learners through calls and emails, following documented processes and supervisors' guidance">
  • Follow up on clients' training progress and conduct demo calls">
  • Support Account Managers and Sales teams as needed">
  • Maintain high levels of customer service and resolve complaints efficiently">
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Required Skills and Qualifications:

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To succeed in this role, you should possess excellent communication skills, both written and verbal, with a strong ability to empathize with clients. You will also need to be proactive, responsible, and disciplined, with the capacity to multitask under pressure.

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A university degree in Language Studies or Translation/Interpretation is preferred. Additionally, proficiency in MS Office and Google tools is essential.

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Benefits:

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This position offers a dynamic and international work environment, where you will have the opportunity to develop your skills and contribute to a global community.

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Working Schedule: Monday to Friday, 8:00 AM to 5:00 PM (Lisbon time)

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