Customer Service Representative

3 semanas atrás


Porto, Porto, Portugal Cross Border Talents Tempo inteiro
About the Role

This is an exceptional opportunity to work for a renowned global company recognized for its innovation and employee satisfaction. As part of a dynamic, multicultural team, you'll have access to career development opportunities and your skills will be valued.

You'll be responsible for assisting clients of a major financial institution through calls, chat, and email. Your key tasks include:

  • Handling inquiries via calls, chat, and email
  • Explaining product details and promotions
  • Managing card services and scheduling requests
  • Assisting with marketing campaign support

Benefits include:

  • Performance and language bonuses
  • Meal allowance
  • Health insurance
  • Ongoing paid training
  • Clear career advancement opportunities
  • Relocation Support: Up to €700 reimbursement for moving expenses
  • 4 weeks of accommodation to help you get settled

We're looking for someone with native-level German (C2) and fluent English (B2), as well as a valid work permit in Portugal and availability for an immediate start.

The estimated salary for this role is around €25,000-€35,000 per year, depending on experience and qualifications.



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