Senior EV Charging Operations Manager

3 semanas atrás


Lisboa, Lisboa, Portugal Powerdot Tempo inteiro

About Powerdot

Powerdot is a leading provider of electric vehicle charging solutions, dedicated to accelerating sustainable mobility. With over 350 charging points across Portugal, France, and Spain, we're committed to making charging as simple as using a smartphone.

Our Mission

We empower businesses and individuals to transition to electric vehicles by deploying charging stations at convenient locations, such as supermarkets, shopping centers, and restaurants. Our goal is to make electric charging ubiquitous, wherever you drive.

Job Overview

We're seeking an experienced Senior EV Charging Operations Manager to join our Central Operations Team in Lisbon. This role requires 2-3 years of experience in technical support or operations management, with a passion for sustainable mobility.

Responsibilities

  • Lead and Support: Optimize tools and processes to ensure seamless uptime and world-class maintenance of our EV charging network.
  • Drive Innovation: Develop new processes to accelerate operations on the ground and collaborate with data teams to provide actionable insights.
  • Data-Driven Decision Making: Prepare and monitor reports, utilizing data and analytics to optimize performance and streamline processes.
  • Team Leadership: Manage a team responsible for monitoring and managing Powerdot's network backlog, ensuring top performance across markets.
  • Cross-functional Collaboration: Work closely with Marketing, Product, and other departments to define and optimize campaigns and processes that keep us ahead of the curve.

Requirements

  • 2-3 years' experience in technical support, operations management, or a related role.
  • Problem-solving mindset: You thrive on finding solutions and are not afraid to challenge the status quo.
  • Team leader: Experience managing and training teams, ensuring top-notch performance and motivation.
  • Strong analytical skills and confidence working with data.
  • Entrepreneurial spirit: Ability to make decisions quickly and take ownership of important tasks.
  • Passion for sustainable mobility and a desire to play a role in a fast-growing industry.
  • Fluent in English; proficiency in French or Portuguese is a bonus.

Benefits



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