Customer Service Representative for Viaplay – Swedish Language Specialist
Há 2 dias
As a customer service representative at Viaplay, you will handle user inquiries across various communication channels: voice, email, chat, and social media. This role is perfect for those who are passionate about movies, series, and sports.
Key Responsibilities- Registration and Sign in: Guide users through account setup and login issues;
- Streaming: Troubleshoot streaming quality, buffering, or content playback problems;
- App & Device support: Provide assistance on compatibility, installation, and device settings;
- Account and Payment: Help users manage subscriptions, update payment methods, and resolve billing issues;
- Pause and Cancellation: Assist with subscription pauses or cancellations;
You will be the first point of contact for our customers, providing timely and effective solutions to their queries. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences, this could be the perfect opportunity for you.
We are looking for a native Swedish speaker with fluency in English (B2 level mandatory) to join our team. If you have a high school diploma and experience in customer service, we would love to hear from you.
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Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroJob OverviewThis role is an excellent opportunity for a native Swedish speaker to work in customer service, handling inquiries from Viaplay users.ResponsibilitiesRegistration and Sign-in: Guide users through account setup and resolve login issues.Streaming: Troubleshoot streaming quality, buffering, or content playback problems.App & Device support: Provide...
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Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroJob Description:As a customer service representative at Viaplay, you will be responsible for handling user inquiries across various communication channels. Your tasks will include registration and sign-in support, troubleshooting streaming quality issues, app and device assistance, account management, and resolving billing concerns.Requirements:Fluency in...
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Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroWe are seeking a highly skilled customer support agent to join our team at Teleperformance Portugal. As a customer service representative for Viaplay, you will be responsible for handling user inquiries across various communication channels.Job DescriptionIn this role, you will:Guide users through registration and sign-in processes;Troubleshoot streaming...
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