International Mobility Operations Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Free2Move Tempo inteiro

Company Overview

Free2Move, a pioneer in the mobility industry, revolutionizes travel needs with a wide range of services.

As a global player, we operate in over 170 countries, offering our services in 30 languages and 26 currencies. With a strong presence across 5 continents, we've established ourselves as a trusted partner for millions of users worldwide.

We're committed to creating an innovative and dynamic environment where talented individuals can thrive. Our team of experts is passionate about delivering exceptional experiences and pushing boundaries in the ever-changing automotive sector.

Salary: €25,000 - €28,000 per annum, depending on experience.

Job Description

As a Support Operations Manager at Free2Move, you'll be the key operational support for country operations, serving as the primary point of contact and training partners and customers. You'll play a crucial role in developing a network of rental agencies within an international environment and contribute to our global expansion.

Your Key Responsibilities

  • Collaborate closely with field-working partners to achieve economic performance and satisfaction.
  • Support partners in utilizing our Mobility system.
  • Ensure team success by sharing operational knowledge and providing coaching to boost partner network deployment and Mobility activity.
  • Analyze and provide recommendations on KPIs for action plans.
  • Create and update online and face-to-face training materials for partners.
  • Train partners in using tools and systems, guaranteeing their proper utilization.
  • Participate in the creation of action plans and deployments as the main HQ interlocutor.
  • Drive the implementation of innovative rental solutions and inform partners about new product/service developments.

Required Skills and Qualifications

  • Bachelor or Master's Degree (Business Schools, University).
  • Fluency in English.
  • Dedication to customer satisfaction and quality orientation.
  • Passion for new technologies, believing that all optimization and automation leads to time savings.
  • Ability to share knowledge and train colleagues and interlocutors.
  • Interest in business development within a B2C/B2B environment.
  • Strong human and business skills with the ability to develop lasting relationships.

Benefits

We offer a unique opportunity to join a dynamic tribe where performance and atmosphere blend together. As a member of our team, you'll enjoy:

  • A start-up spirit supported by a large Group.
  • The chance to revolutionize mobility uses with us.
  • Nice integration to start well.
  • Lots of possibilities for development.
  • Collaboration with multidisciplinary and international teams.
  • International projects to perfect your background.
  • Flexible working mode: 2 days per week onsite; 3 days per week home office.
  • Access to our E-Learning platform for language and skill development.
  • No-meetings days to boost efficiency.
  • Table football battles to relax.


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