Tech Operations Specialist for International Expansion

Há 5 dias


Lisboa, Lisboa, Portugal Agicap Tempo inteiro

**About Us**

Agicap is a fast-growing scale-up in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. We are ranked as one of the most likely unicorns in Europe by GP Bullhound. Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.

**Job Description**

We are looking for a Tech Operations Specialist to join our team in Lisbon, Portugal. As a Tech Operations Specialist, you will be the main technical point of contact for our customers during the Agicap setup phase and beyond. You will ensure that Agicap is successfully integrated with all relevant data sources and manage the bank integration process with our customers.

**Key Responsibilities**

  • Manage the bank integration process with our customers and ensure that Agicap is connected to all necessary data sources without errors
  • Coordinate all internal & external stakeholders (bank contacts, customer success team, etc.) and keep track of the progress of the project
  • Advise our customers during the integration process on the best possible technical setup with regard to data integration
  • Work closely with our onboarding team to ensure that technical setup and product training are optimally aligned

**Requirements**

  • Initial professional experience in technically-oriented roles or roles with a lot of customer contact
  • Able to communicate technically complex topics clearly and simply to customers
  • Very structured and pragmatic in work
  • Completed university degree (Bachelor's or Master's) or computer science training
  • C2 level command of written and spoken German and business fluent in English

**What We Offer**

  • Competitive salary package: €80,000 - €120,000 per year
  • Opportunity to join a fast-growing startup and contribute to the creation of our new international hub
  • Beautiful office in the heart of Lisbon, right in one of Europe's top rising tech hubs
  • Great opportunities to advance your career within a fast-growing international company

**How to Apply**

Please submit your application, including your resume and a cover letter, to us. We look forward to hearing from you



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