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Customer Operations Specialist

2 meses atrás

Lisboa, Lisboa, Portugal Mondelez International Tempo inteiro

Mondelez International Opportunity: We are looking for an individual to fill the role of Customer Operations Specialist to lead our commercial team in the coordination and management of disputes, fleet management, and administrative support duties.

Key Responsibilities

  • Coordinate and initiate customer and employee master data changes for sales including data processing.
  • Support the implementation of organizational realignments for master data and administrative processes.
  • Participate in the revision/development of relevant sales policies and administrative processes.
  • Test for system implementation and system changes working closely with sales and various internal departments.
  • Identify and implement master data simplification opportunities.

Requirements

  • Experience in customer service, logistics, or sales support.
  • Basic knowledge of sales systems and tools, including SAP and MS Excel.
  • Solid communication and problem-solving skills.

What You Will Bring

  • A desire to drive your future and accelerate your career.
  • A passion for working in a fast-paced commercial environment.

Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, or any other characteristic protected by law.