Technical Support Agent for Smart Home Devices in Lisbon
Há 4 dias
This is an exciting opportunity to join our team as a Technical Support Agent for Smart Home Devices in Lisbon.
As a Technical Support Agent, you will be responsible for providing excellent customer service to our clients, responding to inbound requests, and documenting relevant case information.
You will work in a multicultural team environment alongside a diverse team, adapting the brand's voice and tone for interactions on both private and public channels.
Key responsibilities include:
- Providing support to customers via phone, email, and social media
- Documenting relevant case information
- Adapting the brand's voice and tone for interactions
- Ensuring excellent customer satisfaction
Blu Selection is a global brand with over 75,000 multilingual employees in over 50 countries. We are looking for new members to join our Lisbon hub and contribute to our growth and success.
As a Technical Support Agent, you will have the opportunity to work with some of the biggest brands in the industry in a multicultural and international environment. You will also receive fully paid training, professional development, and career evolution.
What We OfferWe offer a competitive package, including:
- CDI contract with a 3-month trial period
- Working hours: Monday to Sunday, rotating shifts 8am to 5pm
- Monthly gross salary: 1100€ (paid 14x)
- Performance bonus: up to 100€/month
- Meal vouchers: 7.23€/workday
- Reimbursement of transportation costs
- Private Health Insurance and dental plan (after six months)
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro{"title": "Technical Support for Smart Home Devices", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key...
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro{"title": "Technical Support for Smart Home Devices", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key...
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