Technical Support Specialist for Smart Home Devices

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Summary

We are seeking a skilled Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional customer support for our smart home devices.

Key Responsibilities

  • Provide technical support to customers via phone, email, and social media channels
  • Assist customers with pre-sales, general inquiries, and technical support issues
  • Adapt the brand's voice and tone for interactions on various channels
  • Ensure excellent customer satisfaction through friendly and responsive communication

Requirements

  • Native French speaker with a good level of English
  • 1 year of experience in technical troubleshooting
  • Motivated and committed to work
  • Ability to work in a multicultural team environment

What We Offer

  • CDI with a 3-month trial period
  • Competitive salary and benefits package
  • Opportunity to work with a global company and collaborate with top brands
  • Fully paid training and professional development

About Us

We are a leading Customer Experience Specialist with a global presence and over 50,000 employees. Our international hub in Lisbon provides customer service experiences for some of the world's most progressive brands.



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