Technical Support Specialist for Smart Home Devices in Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Summary: We are seeking a highly motivated Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their smart home devices are functioning properly.

Key Responsibilities:
Provide technical support to customers via phone, email, and social media channels
Troubleshoot and resolve technical issues with smart home devices
Collaborate with cross-functional teams to resolve complex technical issues
Develop and maintain knowledge of smart home devices and technologies
Ensure excellent customer satisfaction through timely and effective support

Requirements:
Native French speaker with a good level of English
1 year of experience in technical troubleshooting
Strong problem-solving and analytical skills
Ability to work in a fast-paced, multicultural environment
Strong communication and interpersonal skills

What We Offer:
Competitive salary and benefits package
Opportunity to work with a global company and collaborate with diverse teams
Professional development and career growth opportunities
A dynamic and supportive work environment

About Us: Our company is a leading provider of customer experience solutions, with a global presence and over 50,000 employees. We are committed to delivering exceptional customer experiences and are seeking talented individuals to join our team.



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