Product Experience Design Director

Há 3 dias


Lisboa, Lisboa, Portugal Mastercard Tempo inteiro
About the Role

We are seeking an experienced Product Experience Design Manager to join our team at Mastercard, driving our customer experience design strategy forward by consistently innovating and problem-solving.

Job Description

You will be responsible for creating and supporting user-centered solutions that enhance our product's user experience to scale. This role requires a deep understanding of design principles, a passion for building world-class and highly scalable products, and the ability to communicate effectively with stakeholders.

Main Responsibilities
  • Customer Experience Champion: Collaborate with product stakeholders to ensure a consistent, unified, and high-quality customer experience across all touchpoints.
  • Lead large design initiatives from end-to-end, hosting initiative-level sessions, driving adoption of consistent design language, and providing day-to-day design leadership.
  • Experience Research Champion: Participate in all phases of the research and design process from framing the right problem to solve and defining the design target all the way through to defining the vision and future state experience to the validation of concepts, prototypes, or already built products.
Required Skills and Qualifications

Our ideal candidate has a proven track record of leading product design initiatives, from understanding customer problems and validating solutions through experience research to crafting exceptional user experiences that produce high-quality, intuitive interfaces. The ideal candidate should also possess a deep understanding of user experience, business objectives, and the technologies involved in creating well-rounded products.

The successful candidate will also have:

  • A strong portfolio showcasing their work in user experience design, particularly in e-commerce checkout and digital design experiences.
  • Experience in rapid prototyping (Lean UX and Design Thinking), micro-animation, and designing for accessibility standards.
  • An understanding of complex information architectures for digital applications, SDKs/APIs, and knowledge of corporate security responsibility.
Benefits

We offer a competitive salary range of $120,000 - $180,000 per annum, commensurate with experience, as well as a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

How You'll Thrive at Mastercard

As a Product Experience Design Manager at Mastercard, you'll have the opportunity to work on exciting projects that drive business growth and customer satisfaction. Our team is passionate about innovation and collaboration, and we're committed to fostering a culture of inclusivity and respect.



  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    Job Description:We are seeking a visionary Director, Product Experience Design to join our team and drive innovation in the payments industry. With a keen eye for detail and a passion for human-centred design, you will be responsible for crafting exceptional user experiences that meet the needs of our customers and end users.About Us:Mastercard is a global...


  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    Company OverviewMastecard is a leading global technology company in the payments industry. Our mission is to create a digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.About the RoleWe are seeking a highly skilled Design Director to partner with our Consumer Core products and Processing management...


  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    **Company Overview**Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and...


  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced Design Director to join our Global Consumer Products and Processing Team. As a visionary leader, you will play a key role in delivering best-in-class products that generate value for both customers and end users, driving tangible business results.


  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    At Mastercard, we're seeking a talented Design Director to lead the way in shaping our customer experience. As a seasoned design expert, you'll play a pivotal role in driving innovation and excellence across our products and services.Role Overview:We're looking for a visionary leader who can collaborate with our product and engineering teams to deliver...


  • Lisboa, Lisboa, Portugal BlockLabs Tempo inteiro

    We are seeking a highly experienced Design Director to lead our design team in shaping the user experience of our products.About the RoleThis is a leadership position that requires strong UX and UI expertise, with a deep understanding of business goals. You will play a crucial role in translating business initiatives into design strategies, ensuring the...

  • Design Director

    Há 20 horas


    Lisboa, Lisboa, Portugal Screenloop Tempo inteiro

    Designing the Future of HiringAt Screenloop, we're on a mission to revolutionise the way companies find and hire the best talent. As a Senior Product Designer, you'll play a key role in crafting intuitive, user-centric experiences that transform the hiring landscape.You'll lead the design process, collaborating with cross-functional teams to deliver...


  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    About the RoleThe Mastercard Checkout Services Product Experience Design team is looking for a seasoned Product Experience Design Manager to drive our customer experience design strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious,...


  • Lisboa, Lisboa, Portugal Oilandgas.Org Tempo inteiro

    About the RoleWe are seeking a skilled Ecommerce Experience Director to join our team at Oilandgas.Org. This is an exciting opportunity to drive the adoption, utilization, and revenue growth of our new eCommerce platform.Key ResponsibilitiesResponsible for delivering digital products with a focus on UX designCreate user journey maps representing...


  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    Company Overview">Mastercard is a global technology company in the payments industry, striving to connect and power an inclusive, digital economy. Our mission is to make transactions safe, simple, smart, and accessible for everyone, everywhere.">About the Role">We are seeking a visionary Design Director to partner with the Consumer Core products and...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    We are seeking a skilled Product Design Director to lead the design of our Frontline product and Smart Glasses. As a key member of our team, you will be responsible for creating intuitive user interfaces and experiences that meet the needs of our users.Key Responsibilities:Design and develop user interfaces and experiences for our productsCreate wireframes,...


  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    Company OverviewMastercard is a global technology company in the payments industry, working to connect and power an inclusive, digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart, and accessible using secure data and networks, partnerships and passion.SalaryThe estimated salary for this role is $120,000 - $180,000 per...


  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    Mastercard Job OverviewAbout UsAt Mastercard, our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. We use secure data and networks, partnerships, and passion to drive innovation and solutions that help individuals, financial institutions, governments,...


  • Lisboa, Lisboa, Portugal Lastminute Group Tempo inteiro

    We are the European Travel Tech leader in Dynamic Holiday Packages, operating a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to simplify, personalise, and enhance our customers' travel experience by leveraging technology. We invest in talented people who ensure our offering...


  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    We are seeking a talented Design Director to lead the design of innovative blockchain and crypto-centric solutions at Mastercard.The successful candidate will have expertise in concept ideation, solution design, customer journey mapping, hypothesis testing, and interaction design. They will partner with Product Managers to define problem statements,...


  • Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    **Job Overview**We are seeking an experienced Product Experience Design Lead to drive our customer experience design strategy forward. This role requires a deep understanding of design principles, a passion for building world-class and highly scalable products, and the ability to communicate effectively with stakeholders.About UsMastercard is a global...

  • Product Strategy Director

    2 meses atrás


    Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

    About the RoleAs a Director of Product Strategy at Mastercard, you will lead the development of product strategies within the Consumer Products and Processing group. Your key responsibilities include balancing facilitation, influence, and content contributions to help business leaders design and advance their strategies, ensuring alignment with the corporate...


  • Lisboa, Lisboa, Portugal Bloq Tempo inteiro

    At Bloq.It, we're revolutionizing the smart locker industry with our cutting-edge solutions. Our innovative approach has enabled us to achieve a 1000% growth rate for three consecutive years, making us the fastest-growing Smart Locker company in the world and one of the top scale-ups in Europe. We're seeking an exceptional Senior Mechanical Design Director...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    About UsAt Abroad Experience, we strive to deliver exceptional experiences to our customers through innovative product marketing strategies.Salary InformationWe offer a competitive salary of approximately €60,000 per year, commensurate with experience.Job DescriptionThe Product Marketing and Demonstrations Specialist will play a crucial role in supporting...

  • Visionary Design Director

    2 semanas atrás


    Lisboa, Lisboa, Portugal Easyfairs Tempo inteiro

    Company OverviewWe are Easyfairs, a pan-European event company dedicated to bringing business communities and communities of interest together. With over 200 events in 14 countries, we strive to deliver exceptional experiences through our all-in formulas, advanced technology, and customer-centric approach.SalaryWe offer an attractive annual salary ranging...