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IT Service Management Specialist
Há 1 mês
Dbservices Portugal is a leading provider of digital platforms for large and mid-sized companies in various industries.
As an IT Service Management Specialist, you will be responsible for managing service operations, including service element management, catalog maintenance, and escalations. Your goal will be to ensure business needs are met by implementing and overseeing process standards, performance indicators, and policies.
We are looking for someone with strong knowledge of infrastructure, applications, and PC hardware lifecycle management to join our team.
Your responsibilities will include:
- Optimizing service management frameworks
- Supporting multi-vendor environments
- Contributing to planning, budgeting, and aligning IT service management processes with business goals
- Advising business management on IT services and solutions
- Maintaining the service catalog and ensuring data security protocols are followed
In return, we offer a competitive salary of €55,000 - €65,000 per year, depending on experience, as well as a collaborative environment and opportunities for personal and professional development.
A minimum of 3 years of experience in IT Service Management is required. Fluency in English is mandatory.
If you are a motivated and detail-oriented individual who enjoys working in a dynamic environment, please apply for this exciting opportunity.
