Slovenian Customer Service Representative for JTI

2 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

Customer Service Role for JTI

We are seeking a Slovenian-speaking customer service representative to join our team at Teleperformance Greece. As a customer service advocate for JTI, you will be the primary point of contact for customer requests, representing one of the world's most esteemed companies in the tobacco industry.

Your Responsibilities:

  • Provide a seamless customer experience through phone calls, emails, and chats.
  • Respond to inquiries about JTI's products.
  • Resolve issues as they arise, addressing customers' concerns in a professional and timely manner.
  • Turn every customer into a happy customer.

What You Will Bring:

  • Fluency in Slovenian.
  • Very good use of English - both in written and spoken language.
  • Work experience as a customer support/customer care representative will be considered an asset.
  • Highly developed communication skills.
  • A genuine problem-solving mentality and a deep sense of ownership.
  • Tech savviness and learning agility.
  • A positive attitude.

What We Offer:

  • Complete support to help you ease your relocation to Greece.
  • Competitive monthly salary + 2 extra salaries per year.
  • Refer-A-Friend: Bring your friends and receive great bonuses.
  • Health care benefits and numerous other discounts.
  • Fully remunerated training by certified instructors.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • The opportunity to work for a Great Place to Work-Certified Company.

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.



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