Customer Support Representative in Lisbon with Excellent Benefits

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Exciting Customer Support Opportunity in Lisbon

We are looking for a skilled and motivated Customer Advisor to join our team in Lisbon. As a key member of our customer support team, you will play a vital role in ensuring exceptional customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance.

Key Responsibilities:

  • Provide accurate and detailed information about our products and services.
  • Manage and respond to customer requests through various channels.
  • Assist customers with product setup, troubleshooting, and usage guidance.
  • Process customer orders, returns, and exchanges.
  • Ensure excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in a professional and friendly manner.

Requirements:

  • A native-level proficiency in English and a minimum C1 level of Dutch.
  • A valid Portuguese work permit or nationality that allows you to work in an EU-country.
  • Living in or willing to relocate to Lisbon for an international career and life experience.
  • Motivation and commitment to perform tasks effectively.
  • Excitement about intercultural communication and embracing the expatriate lifestyle.

What's in it for you?

  • Type of contract: Unfixed term contract, 30 days probation period.
  • Working hours: Full-time (40h/week), with different opportunities depending on the project.
  • Salary conditions: Depending on the project, €15,000 - €17,000 per year + performance bonus €120 from the 4th full month.
  • Health insurance after 6 months.
  • Paid professional training.
  • Employee discounts.
  • Fun and engaging company-wide initiatives.
  • Excellent work culture.

About Our Company:

Our company is a global leader in the BPO industry, with 170,000 employees worldwide. You will be part of a team behind the best experiences for over 750 leading and digital-first brands. We offer innovative solutions, technology, and expertise to support operational needs for clients and deliver seamless experiences to customers in the moments that matter.

Living in Lisbon:

Lisbon is a vibrant city with a rich cultural history, offering a unique blend of traditional and modern attractions. You can enjoy the city's famous cafe culture, delicious cuisine, and stunning views of the Atlantic Ocean. With a large English-speaking local community and international environment, Lisbon is an ideal location for those seeking a new challenge and exciting lifestyle.



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