Customer Support Representative with Fluency in Spanish

Há 7 dias


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro
Job Overview
In the vibrant city of Lisbon, our clients seek an exceptional Customer Support Representative to join their team. As a key figure in delivering top-notch customer experiences, you will be fluent in Spanish and possess strong communication skills.

Competitive Compensation
The successful candidate can expect a competitive monthly salary of €2,500 - €3,000, depending on experience and qualifications. This remuneration package reflects the company's commitment to attracting and retaining talented professionals in this field.

Key Responsibilities
As a Customer Support Representative, your primary duties will include:
- Communicating effectively with customers via phone, chat, and email;
- Resolving cases efficiently to ensure prompt resolution;
- Building and maintaining professional relationships with partners;
- Demonstrating empathy and providing excellent service to customers;
- Collaborating with colleagues to achieve targets set by both the client and the company.

Requirements and Qualifications
To succeed in this role, you will need to possess the following attributes:
- Native Spanish fluency;
- Proficient English communication skills;
- Strong interpersonal, problem-solving, and communication abilities;
- Basic computer knowledge and technical skills;
- Ability to multitask effectively;
- Team-oriented mindset and adaptability in a fast-paced environment.

Benefits and Opportunities
This position offers a range of benefits, including full training provided by certified instructors, opportunities for career advancement and professional development, and a comprehensive compensation package.

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