Senior Account Solutions Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Rival Tempo inteiro

We are seeking a highly skilled and motivated Senior Account Solutions Specialist to join our Rival team in Lisbon. This exciting opportunity will allow you to work with our exceptional support team to deliver outstanding customer service and experiences.

Your new challenge: Collaborate with our support team members to promptly address customer inquiries in a friendly and professional manner.
Assist customers through live chat and phone conversations, providing timely and effective solutions.
Work closely with other teams like product management and engineering to stay up-to-date on Pipedrive's latest features and functionalities.
Identify the root causes of customer issues and propose suitable resolutions.
Contribute to Pipedrive's growth by converting both existing and new customers into loyal advocates.

Requirements:



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