Hotel Management Specialist

Há 3 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Company Overview

Blu Selection is a fast-paced, entrepreneurial company offering a SaaS product designed to streamline hotel management for small to medium-sized independent hotels. Their system assists with payment processing, bookings, cleaning management, and various other essential tasks, serving over 2,000 clients.

Salary and Benefits

We offer a competitive salary of approximately $60,000 per year, as well as freelance contract benefits, including free food on Fridays, a Mac environment, annual hotel experience, equity, birthday and Christmas vouchers, medical aid contribution.

Job Description

As our new Hotel Management Specialist, you will be responsible for identifying upsell opportunities by understanding customers' needs, collaborating with sales to develop tailored proposals and strategies, delivering demos and highlighting additional benefits, and engaging proactively with hoteliers to understand their goals and challenges.

Required Skills and Qualifications

To succeed in this role, you must speak native-level German and English fluently, have at least 2 years of experience in a customer success role or similar, have hotel experience, experience in up-selling and cross-selling, be self-motivated, organized, and have strong attention to detail, patient and empathetic towards customers, and naturally able to lead a conversation, deal with emotions, and not afraid to upsell.

What's in it for you?

This is an exciting opportunity to work in a high-tech, fast-paced environment, requiring strong prioritization abilities, and enjoy the benefits of working for Blu Selection.



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