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We are seeking a highly skilled and enthusiastic French-Speaking Customer Advisor to join our vibrant team in Lisbon. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.
The ideal candidate will have excellent language skills in French and English, with the ability to work well under pressure and adapt to new challenges. A passion for delivering outstanding customer service and maintaining long-term relationships is essential.
Key responsibilities include:
- Customer Relationship Management: Build and maintain strong relationships with customers through effective communication and problem-solving.
- Process Improvement: Identify areas for improvement and contribute to process enhancements to deliver exceptional customer experiences.
- Tech Support: Provide technical support to customers via various communication channels.