Customer Service Representative in Portugal
Há 1 mês
About the Role:
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have. You will also be involved in order fulfillment and post-sales related activities, as well as call and qualify new potential clients and leads.
Key Responsibilities:
- Respond to customer inquiries and resolve any issues they may have
- Call and qualify new potential clients and leads
- Understand customer needs and provide appropriate solutions
- Up-selling and cross-selling
- Building and enriching our database
- Create business opportunities and increase revenue from accounts
- Ensure close communication with the team to share information
- Ad-hoc support
Requirements:
- Native level of Turkish and a good level of English
- EU citizenship or hold a valid work permit for Portugal
- Motivated, reliable, and committed to your work
- Previous experience in sales
- Drive for excellence and professionalism
- Excellent communication skills
- Real team player and willing to work with many other nationalities
What We Offer:
- Long-term fixed-term contract, renewable every year
- 40h/week (8h/day) from Monday to Sunday, rotating shifts
- Salary conditions*: 1068€ gross/month (including free accommodation) or 1360,00€ gross/month (excluding accommodation)
- Private health insurance after 6 months of contract
- Relocation support for international candidates: reimbursement of initial flight expenses, airport pick up, and yearly two-way flight ticket back to your home country
- Help in paperwork, opening a bank account, etc. upon your arrival
- A company that fully supports you and wants to make your experience great
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- A dynamic, open-minded, and multicultural environment, including 82 different nationalities
- A great place to work in a brand new building, with the best facilities for a fun and comfortable environment
- A company working with top-notch worldwide brands, from various industries
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