Digital Sales Expert for High-Velocity Growth

2 semanas atrás


Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro
Job Overview

We are seeking a highly motivated and self-driven Digital Sales Representative to join our team at Zendesk, Inc. Based in Lisbon, Portugal, this role is a fantastic opportunity for an individual with excellent communication skills and a passion for SaaS sales.

Responsibilities
  • Respond to a large number of inbound leads and existing customers through various channels, primarily via chat and email.
  • Actively resolve prospect and customer inquiries to drive online business conversion rates.
  • Become an expert on Zendesk products and articulate their value to informed buyers.
  • Conduct discovery calls, provide demos, and help customers see the value in purchasing Zendesk.
  • Meet or exceed SLAs and KPIs established for the role, including ticket volumes, response and resolution times, and productivity.
Requirements
  • Excellent written communication skills in English.
  • A secondary language of French, German, Dutch, Spanish, or Portuguese is highly desired.
  • 1+ years of sales experience; software/SaaS experience preferred.
  • A real passion for Zendesk technology and quick ability to learn tools and processes.
  • Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times.
Salary and Benefits

The estimated salary for this role is around €35,000 - €45,000 per annum, depending on experience, plus benefits such as health insurance, retirement plan, and paid time off. Working from Zendesk's Lisbon office is required 4 days per week.



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