Customer Service Representative for Fashion Retail in Lisbon
Há 5 dias
About the Role
">This exciting opportunity is available as a Customer Service Representative for Fashion Retail in Lisbon, working with PVH. In this position, you will be responsible for providing exceptional customer service while ensuring timely responses to customer inquiries.
">Key Responsibilities:
">- ">
- Respond to customer inquiries via phone or written support, addressing their questions and concerns regarding the service.">
- Maintain high-quality and efficient service to achieve team targets.">
- Identify and process potentially fraudulent orders.">
- Provide information on shipping and delivery options.">
- Offer expert advice to customers, including updated help guides and personalized support.">
Requirements:
">To excel in this role, you will need native-level written and verbal communication skills in German, as well as a good command of English. As a Customer Service Representative for Fashion Retail, you should possess strong social media responsiveness, problem-solving skills, and the ability to create upsell and cross-sell opportunities.
">Benefits:
">Teleperformance Portugal offers a range of benefits, including health insurance from day one, the possibility of living in one of our apartments, an annual return flight to your home country within Europe, and free Portuguese language courses, sports activities, and organized events.
">About Teleperformance Portugal:
">As a leading multinational company, we provide international careers in a multicultural environment, offering a wealth of opportunities for career progression and business area projects. With flexibility and work-life balance, you can thrive in our respectful and inclusive environment.
">Earnings Estimate:
">The estimated salary for this position in Lisbon, considering the job requirements and industry standards, is around €2,500-€3,000 per month, depending on experience.
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