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Client Relationship Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Neotalent Conclusion Tempo inteiro

About Us: At Neotalent Conclusion, we are talent specialists attracting the best people and combining them with the needs of ambitious projects at the right time. Our success comes from investments in innovation, focus on results, and guarantee that our people have happy and rewarding careers.

Role Overview: We are looking for an Account Manager (Banking) to integrate one of our biggest clients in the banking sector. The client is a major European bank with activities in over 70 countries worldwide and over 150 years of existence. You will join an international and diverse team.

What You Will Do: Ensure all client-related issues, queries, and requests are addressed efficiently, accurately, and on time; guarantee the correct flow of communication between client and Business Operations teams; identify, assess, monitor, and control activity risks; participate in projects to drive business growth and deliver internal system releases; collect data from client email communication and build KPIs to improve client experience.

Who We Are Looking For: Proactive, motivated, and willing to absorb new concepts; ability to adapt and respond to changing work situations and environments; strong team player; fluent in English.

Why Join Us: Work on challenging projects for big clients; learn about emerging technologies; possibility of working remotely; design your career plan; access to continuous training and certifications; evolve through our internal mobility program.