Senior Beauty Consultant in Porto

Há 6 horas


Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

Job Description

Are you looking for a challenging career opportunity as a Senior Beauty Consultant? As a representative of a luxury brand, you will be responsible for delivering exceptional customer service and promoting our products.

Key Responsibilities:

  • Set and maintain the highest levels of service for consumers and guests
  • Provide advice and promote client brands in every interaction
  • Communicate with consumers through various channels, including telephone, email, live chat, messaging, and social media
  • Offer advanced sales through servicing to provide well-rounded beauty solutions
  • Place orders, resolve technical queries, and perform administrative tasks
  • Provide first contact resolution on service inquiries, complaints, and complex consumer questions
  • Liaise with leadership and other teams to ensure full resolution for consumers
  • Understand potential business risks associated with some inquiries/complaints
  • Show awareness when cases need escalation to an I&E advisor or Team Leader

Requirements:

  • Fluent level of written and verbal communication skills in French
  • Good level of written and verbal communication skills in English (minimum B2)
  • Excellent communication skills and social intelligence – empathy, self-awareness, cultural sensitivity
  • Previous call center experience in sales and/or customer service capacity
  • Aptitude for problem-solving
  • Dynamism and team spirit
  • Flexible and quick learner, able to adapt continuously

About the Role

This is an exciting opportunity to work with a leading multinational company, offering excellent compensation and benefits. The estimated salary for this role is €28,000 - €35,000 per annum, depending on experience. You will have the chance to work with global brands, enjoy stable employment and career progression, and participate in employee empowerment initiatives.

Benefits:

  • Health Insurance from day one
  • Reimbursement of initial flight costs after 9 months and airport pick-up
  • Complementary return flight to your home country (within Europe) annually
  • Possibility to live in one of our apartments
  • Free organized sport activities and events

What We Offer:

Teleperformance Portugal offers a dynamic and supportive work environment, empowering employees to grow professionally and personally. Join us and take advantage of this unique opportunity to advance your career as a Senior Beauty Consultant in Porto



  • Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

    About the RoleWe are seeking a highly skilled and customer-focused Luxury Beauty Consultant to join our team in Porto, Portugal.


  • Porto, Porto, Portugal Atlean World Tempo inteiro

    Join Atlean World in Porto, PortugalWe are seeking a highly motivated and customer-focused Beauty Customer Advisor to join our team in Porto, Portugal. As a Beauty Customer Advisor, you will be responsible for providing exceptional customer service and support to our clients in the beauty industry.Key Responsibilities:Provide customer support via live chat,...


  • Porto, Porto, Portugal Atlean World Tempo inteiro

    About the RoleWe are seeking a highly skilled and motivated Beauty Customer Advisor to join our team in Porto, Portugal. As a Beauty Customer Advisor, you will be responsible for providing exceptional customer service to our clients, answering their queries, and resolving any issues they may have.Key ResponsibilitiesProvide excellent customer service via...


  • Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

    About this roleWe are seeking a highly skilled Luxury Beauty Product Consultant to join our team in Porto. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Job DescriptionIn this role, you will:Set and maintain the highest levels of service for consumers...


  • Porto, Porto, Portugal Hartmann Recruitment Tempo inteiro

    {"h1": "Kundenberater (m/w/d) für eine führende Beauty-Marke in Porto ", "p": "Willst du deine Karriere in der Beauty-Industrie vorantreiben und gleichzeitig Auslandserfahrung sammeln? Wir suchen einen Kundenberater (m/w/d) für eine führende Beauty-Marke in Porto. ", "ul": ["\u2022 Du betreust deutschsprachige Kunden per Telefon und E-Mail ", "\u2022 Du...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    **About the Role**We are seeking a highly skilled Dutch-speaking customer support specialist to join our team in Porto. In this role, you will be responsible for providing exceptional support to our customers through various communication channels.**Key Responsibilities:**Address customer inquiries via phone, email, and chat in Dutch, ensuring all...

  • Beauty Consultant

    3 semanas atrás


    Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

    Job SummaryAs a Beauty Advisor at Teleperformance Portugal, you will be responsible for managing customer requests related to information and complaints. You will create opportunities to impress and engage with customers, maintain active channels, and provide excellent solutions and services. You will also provide product and beauty advice in a professional,...


  • Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

    Job OverviewA leading multinational company seeks a highly skilled Beauty Advisor to provide exceptional customer service and promote luxury beauty products in Porto, Portugal.

  • Beauty Consultant

    4 semanas atrás


    Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

    About the RoleWe are seeking a highly skilled and customer-focused Beauty Advisor to join our team at Teleperformance Portugal. As a Beauty Advisor, you will be responsible for providing exceptional customer service and product advice to our clients.Key ResponsibilitiesManage customer requests and complaints in a professional and timely manner.Create...

  • Beauty Consultant

    4 semanas atrás


    Porto, Porto, Portugal Talent Trail Tempo inteiro

    Your Role:As a Beauty Advisor at Talent Trail, you will be the face of our brand, providing exceptional customer service and product advice to our clients. Your primary responsibility will be to manage consumer requests, respond to inquiries, and offer solutions to customer complaints in a timely and professional manner.Key Responsibilities:• Provide...

  • Italian Beauty Consultant

    3 semanas atrás


    Porto, Porto, Portugal Atlean World Tempo inteiro

    Atlean World is a global recruitment company that connects talented individuals with exciting opportunities. We're dedicated to fostering multicultural environments and promoting diversity in the workplace.**Role Overview**As an Italian Beauty Advisor, you'll be part of a dynamic team that specializes in multilingual markets. Your primary responsibility will...

  • Beauty Consultant

    Há 2 dias


    Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

    Job Summary:As a Beauty Advisor at Teleperformance Portugal, you will be the first point of contact for customers seeking information and support. Your task will be to provide excellent customer service, respond to inquiries, and offer product advice in a professional manner.Main Responsibilities:• Manage customer requests and complaints in a timely and...

  • German Beauty Consultant

    4 semanas atrás


    Porto, Porto, Portugal speakit Tempo inteiro

    Shape the Future of Beauty with UsWe are a world-leading beauty company passionate about beauty in all its forms. With over 110 years of experience, we have a deep understanding of consumers' desires and aspirations worldwide, making us the ultimate Beauty Pure Player.As a Beauty Advisor, you will be the voice of our brand, delivering outstanding service and...

  • Beauty Product Specialist

    4 semanas atrás


    Porto, Porto, Portugal Blu Selection Tempo inteiro

    Unlock Your Potential in the Beauty IndustryWe are seeking a highly skilled Cosmetic Product Consultant to join our dynamic team in Porto. As a key member of our team, you will play a crucial role in guiding customers through their beauty journeys, providing expert advice on skincare, makeup, and wellness products.Key Responsibilities:Manage consumer...

  • Beauty Consultant

    4 semanas atrás


    Porto, Porto, Portugal Filorga Tempo inteiro

    Unlock Your Potential as a Beauty AdvisorFilorga is seeking a highly motivated and passionate Beauty Advisor to join our Commercial team. As a key member of our team, you will play a crucial role in bringing our brand closer to end consumers, discovering our universe, and encouraging sales.Your Mission:Develop in-depth knowledge of our product...

  • Beauty Consultant

    4 semanas atrás


    Porto, Porto, Portugal Talent Trail Tempo inteiro

    Job Opportunity:As a Beauty Advisor with Talent Trail, you will be responsible for providing exceptional customer service and product advice to our clients. Your primary goal will be to ensure customer satisfaction through effective communication, problem-solving, and teamwork.Key Responsibilities:• Provide product and beauty advice to customers in a...

  • Beauty Product Specialist

    4 semanas atrás


    Porto, Porto, Portugal Blu Selection Tempo inteiro

    Unlock Your Potential in the Beauty IndustryWe are seeking a highly skilled Cosmetic Product Consultant to join our dynamic team in Porto. As a key member of our team, you will play a crucial role in guiding customers through their beauty journeys, providing expert advice on skincare, makeup, and wellness products.Your Responsibilities:Manage consumer...


  • Porto, Porto, Portugal Blu Selection Tempo inteiro

    Discover a career that radiates beauty and passion in the heart of Porto. We are seeking an expert Beauty Product Consultant to join our dynamic team. As a trusted advisor, you will guide customers through their beauty journeys, providing personalized recommendations on skincare, makeup, and wellness products. Staying ahead of the latest trends,...


  • Porto, Porto, Portugal Hartmann Recruitment Tempo inteiro

    Einzigartige Kombination aus Beauty-Produkten und AuslandserfahrungWir suchen einen motivierten Kundenberater, der sich in der Welt der Beauty-Produkte auskennt und gleichzeitig bereit ist, seine Auslandserfahrung in Porto zu sammeln. Als Teil unseres Teams wirst du dich um deutschsprachige Kunden kümmern und ihre Fragen zu Bestellungen, Lieferungen,...


  • Porto, Porto, Portugal Hartmann Recruitment Tempo inteiro

    Ein spannendes Abenteuer im Ausland wartet auf dich! Als Kundenberater für eine führende Beauty-Marke in Porto kannst du deine Deutschkenntnisse unter Beweis stellen und gleichzeitig Berufserfahrung sammeln.Aufgaben:• Du betreust deutschsprachige Kunden per Telefon und E-Mail• Du hilfst bei Fragen zu Bestellungen, Lieferungen, Rückgaben und...