Multilingual Safety Specialist
2 semanas atrás
About the Role
We are seeking a highly skilled Multilingual Safety Specialist to join our German Claims and Safety team in Lisbon, Portugal.
As a key member of our customer service team, you will be responsible for communicating with customers in a friendly and efficient manner, providing relevant information, and resolving property damage issues. You will also analyze customer situations, assess property features, and proactively work to meet targets and goals.
Responsibilities
- Communicate effectively with customers in German (native or fluent) and English (advanced level)
- Deal with sensitive issues related to property damage
- Analyze customer situations and assess property features
- Work independently to meet targets and goals
Requirements
- Native or proficient level of German (C2)
- Advanced level of English (at least C1)
- Strong communication skills, including phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Background in mediation, dispute, or conflict resolution is a plus
What We Offer
- Signing bonus
- Relocation package
- Competitive salary: €40,000 - €55,000 per annum (dependent on experience)
- Paid professional training
- Employee discounts
- Private healthcare and dental insurance after six months of employment
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives
- Job stability
- Life-long skills and experience
- Excellent work culture
About Us
Foundever is committed to creating memorable associate experiences and improving quality of life and career growth. We believe in investing in our employees and fostering a positive work environment.
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