Multilingual Safety Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

About the Role

We are seeking a highly skilled Multilingual Safety Specialist to join our German Claims and Safety team in Lisbon, Portugal.

As a key member of our customer service team, you will be responsible for communicating with customers in a friendly and efficient manner, providing relevant information, and resolving property damage issues. You will also analyze customer situations, assess property features, and proactively work to meet targets and goals.

Responsibilities

  • Communicate effectively with customers in German (native or fluent) and English (advanced level)
  • Deal with sensitive issues related to property damage
  • Analyze customer situations and assess property features
  • Work independently to meet targets and goals

Requirements

  • Native or proficient level of German (C2)
  • Advanced level of English (at least C1)
  • Strong communication skills, including phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Background in mediation, dispute, or conflict resolution is a plus

What We Offer

  • Signing bonus
  • Relocation package
  • Competitive salary: €40,000 - €55,000 per annum (dependent on experience)
  • Paid professional training
  • Employee discounts
  • Private healthcare and dental insurance after six months of employment
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

About Us

Foundever is committed to creating memorable associate experiences and improving quality of life and career growth. We believe in investing in our employees and fostering a positive work environment.



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