Senior Claims Professional for International Hospitality
3 semanas atrás
Located in Porto, Portugal, we are seeking a highly skilled and experienced claims professional to join our team as a Spanish Senior Claims Advisor for Airbnb.
About the Role:We are looking for an individual with strong communication skills, analytical abilities, and experience handling property damage, insurance, and healthcare claims. As a customer service specialist, your daily responsibilities will include communicating with customers, resolving issues, and analyzing situations to determine liability.
The ideal candidate will have a native or proficient level of Spanish (C2), proficient English (C2) both verbal and written, and strong analytical and problem-solving skills. Experience estimating contents and automobile/watercraft losses is also desirable.
Requirements:- Native or proficient level of Spanish (C2)
- Proficient level of English (C2) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Experience estimating contents and automobile/watercraft losses
- Competitive salary: €40,000 - €55,000 per year
- Relocation package
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
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