Senior Claims Advisor for Multicultural Community
Há 4 dias
Company Overview
Sitel Corp. is a trusted online community marketplace for unique accommodation around the world, united to create a world where anyone can belong anywhere.
Salary
We offer a competitive salary of approximately $43,000 per year, based on location and experience.
Job Description
As a Customer Service Specialist in our Portuguese Claims team, your daily responsibilities will include:
• Communicating with customers in a friendly and efficient manner, providing relevant information
• Handling property damage issues
• Analyzing customer situations and assessing property features to determine liability
• Identifying anomalies and patterns to identify fraudulent claims
• Proactively working to meet targets and goals
Required Skills and Qualifications
To succeed in this role, you will need:
• Native or proficient level of Portuguese (C2)
• Proficient level of English (C2) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
• Analytical and problem-solving skills with strong attention to detail
• Experience estimating contents and automobile/watercraft losses
• Desire to learn and advance, be a curious investigator, and problem solver
• Minimum 1 year experience handling property damage, insurance, and healthcare claims, dispute, or conflict resolution
• Must hold EU citizenship or valid work permit for Portugal
Benefits
We offer:
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture
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