Slovakian Customer Service Representative
Há 5 dias
Customer Support Opportunity
Headhunt International is seeking an experienced Slovakian Customer Service Representative to join our team in Athens, Greece.
This role involves providing top-notch customer support to our clients in Slovak, with a focus on technical issues and sales guidance. As a skilled customer service professional, you will be responsible for identifying customers' needs and delivering solutions, including sales and troubleshooting technical issues.
Responsibilities may include:
- Identify customers' needs and deliver appropriate solutions, including sales
- Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
- Assist customers to place an order and related issues
- Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
What You Will Bring to this role:
- Fluent Slovak language skills
- Excellent communication skills
- Sales experience with consumer products and services will be an asset
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
On Offer
- Complete support to help you ease your relocation to Greece
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
Requirements for this role:
- Candidate must have EU citizenship or permission to work in Greece
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