Slovakian Customer Service Representative

Há 5 dias


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Customer Support Opportunity


Headhunt International is seeking an experienced Slovakian Customer Service Representative to join our team in Athens, Greece.


This role involves providing top-notch customer support to our clients in Slovak, with a focus on technical issues and sales guidance. As a skilled customer service professional, you will be responsible for identifying customers' needs and delivering solutions, including sales and troubleshooting technical issues.


Responsibilities may include:



  • Identify customers' needs and deliver appropriate solutions, including sales
  • Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
  • Assist customers to place an order and related issues
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible

What You Will Bring to this role:



  • Fluent Slovak language skills
  • Excellent communication skills
  • Sales experience with consumer products and services will be an asset
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer

On Offer



  • Complete support to help you ease your relocation to Greece
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas

Requirements for this role:



  • Candidate must have EU citizenship or permission to work in Greece


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