Customer Success Representative for Spotify
3 semanas atrás
Are you looking for a new challenge to develop your skills and work in a foreign country?
Or are you looking for a long-term job to start your career?
Your responsibilities and impact as a Technical Support Agent will be:
Initial Support: Offer initial support to unmanaged advertisers using Ad Studio.
Customer Engagement: Engage with customers via Voice, Email, and Chat.
Issue Handling: Handle all inquiries, requests, and feedback received via chat promptly to ensure a positive customer experience.
Sales Opportunities: Spot potential sales opportunities and either refer them to our sales team or offer support directly by providing innovative solutions.
Internal Systems: Utilize internal systems to log issues and escalate technical queries to our support teams.
Fraud Detection: Identify and address fraudulent activity to minimize risk.
General Billing: Assist with general billing inquiries and process refunds for eligible advertisers.
Requirements: A native level of French and a good level of English, a minimum of 1 year experience in a similar role as customer success representative, enthusiasm about music and software, an interest in advertising and marketing, excellent troubleshooting and problem-solving skills, living in or willing to relocate to Porto for an international career and life experience, and a valid Portuguese work permit (required).
What's in it for you?
Type of contract: yearly and renewable
Working hours: full-time
Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month (base on level of experience) Excluding accommodation: 1295€ gross/month
For international candidates: Reimbursement of your initial flight, airport pick up, yearly two-way flight ticket back to your home country (within the EU), help with paperwork, opening bank account, etc. upon your arrival, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company, real career opportunities in different career paths.
Your Future Company: Located in Porto, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you
-
Customer Success Representative for Spotify
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro{"title": "Customer Success Specialist for Spotify", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist for Spotify. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth...
-
German Customer Success Representative for Spotify
3 semanas atrás
Lisboa, Lisboa, Portugal speakit Tempo inteiroJob Title: German Customer Success Representative for SpotifyAre you a German speaker looking for a challenging role in customer service? Do you have experience in providing top-notch support to customers? We're looking for a skilled German Customer Success Representative to join our team at Spotify.Responsibilities:Provide first-level support to unmanaged...
-
German Customer Success Representative for Spotify
4 semanas atrás
Lisboa, Lisboa, Portugal speakit Tempo inteiroJob DescriptionWe are seeking a highly motivated and experienced German Customer Success Representative to join our team at Spotify. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers in Germany, ensuring their needs are met and exceeded.ResponsibilitiesProvide first-level support to...
-
Customer Success Specialist for Spotify
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Success Specialist for SpotifyAre you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career?Your responsibilities and impact as a Customer Success Specialist will be: Offer initial support to unmanaged advertisers using Ad Studio. Engage with customers...
-
Customer Success Representative for Spotify
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the RoleYour responsibilities and impact as a Customer Success Specialist will be:Offer initial support to unmanaged advertisers using Ad Studio.Engage with customers via Voice, Email, and Chat.Handle all inquiries, requests, and feedback received via chat promptly to ensure a positive customer experience.Spot potential sales opportunities and either...
-
Customer Success Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Agicap Tempo inteiroCustomer Success RepresentativeAgicap is seeking a highly motivated and customer-focused Customer Success Representative to join our team. As a key member of our Customer Success department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and helping them achieve their business goals.Key...
-
Sales Representative for Spotify
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroBe a Part of Our International Sales Team!Are you a native German Speaker with a passion for advertising and sales? Do you enjoy working in a dynamic environment with a multinational organization? We're looking for a Sales Representative to join our team in Lisbon!Your Responsibilities:Become an expert in Spotify ad products and identify the right solutions...
-
Customer Success Specialist for Spotify
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroUnlock Your Potential as a Customer Success SpecialistAre you ready to embark on an exciting international career journey? Blu Selection is seeking a highly motivated and skilled Customer Success Specialist to join our team in Porto, Portugal.About the RoleAs a Customer Success Specialist, you will be responsible for delivering exceptional support to our...
-
Sales Representative for Spotify
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroRole OverviewAs a Sales Representative for Spotify, you will be responsible for identifying and matching the right advertising solution for each client. You will be the first point of contact for prospects and will explain how Spotify advertising solutions fit into a broad marketing mix and influence budget allocation. You will work independently to manage a...
-
Customer Success Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the RoleWe are seeking a skilled Customer Success Representative to join our team in Lisbon. The ideal candidate will have a strong background in sales and marketing, with excellent communication and listening skills.Key ResponsibilitiesAs a Customer Success Representative, you will be responsible for building relationships with new and existing...
-
Sales Representative for Spotify
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroUnlock Your Sales Potential with SpotifyAre you a sales enthusiast looking to expand your horizons? Do you have a passion for advertising and a knack for building relationships? We're seeking a highly motivated Sales Representative to join our team at Spotify in Lisbon, Portugal.Key Responsibilities:Become an expert in Spotify ad products and effectively...
-
Customer Success Representative for Music Industry
1 semana atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Title:Customer Success Representative for Music IndustryAt Blu Selection, we seek a skilled Customer Success Representative for our Music Industry team. This role is responsible for delivering exceptional customer experiences and driving business growth.### Key Responsibilities- Offer initial support to unmanaged advertisers using Ad Studio.- Engage with...
-
Finnish Sales Representative for World's Largest Search Engine
3 semanas atrás
Lisboa, Lisboa, Portugal Signs For Success Inc. Tempo inteiroAbout the Opportunity:We are seeking a highly motivated and results-driven Finnish Sales Representative to join our team at Signs For Success Inc. in Lisbon, Portugal. As a Sales Professional, you will be responsible for building and maintaining relationships with potential clients, executing daily outbound phone calls and emails, and closing sales.About the...
-
Spotify Sales Representative
1 semana atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroOverview: We are seeking a skilled Sales Representative to join our international team at Blu Selection in Porto. As a Sales Representative for Spotify, you will be responsible for expanding your knowledge in the sales area and effectively identifying and matching the right solution and buying channel for each advertising client.Responsibilities:Become an...
-
Finnish Sales Representative for World's Leading Search Engine
3 semanas atrás
Lisboa, Lisboa, Portugal Signs For Success Inc. Tempo inteiroAbout the Role:As a Sales Representative for Signs For Success Inc., you will be responsible for building and maintaining relationships with potential clients, as well as executing daily outbound phone calls and emails to contact decision makers and close sales. You will receive comprehensive training and information to ensure your success in this role.About...
-
Finnish Sales Representative for World's Leading Search Engine
2 semanas atrás
Lisboa, Lisboa, Portugal Signs For Success Inc. Tempo inteiroWe are seeking a skilled Sales Representative to join our team at Signs For Success Inc. in Finland. As a Sales Representative, you will play a key role in reaching out to potential clients, building relationships, and closing sales. Your daily work will include executing daily outbound phone calls and emails, contacting decision makers, and building quick...
-
Customer Success Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Agicap Tempo inteiroCustomer Success Manager - Spanish MarketAgicap is a fast-growing financial management solution for SMBs and Mid-Market companies. We are seeking a Customer Success Manager to replicate our success story in the Spanish market.As a Customer Success Manager, you will be responsible for managing a portfolio of customers, understanding their business needs, and...
-
Customer Success Representative for French Markets
1 semana atrás
Lisboa, Lisboa, Portugal ambis Tempo inteiroThe Role:We are looking for a Customer Success Representative to join our team in Lisbon. The ideal candidate will be a Native French Speaker with excellent communication skills and a strong understanding of the French market.The responsibilities of this role include acting as the primary point of contact for customers, managing customer satisfaction, and...
-
Finnish Sales Representative for World's Largest Search Engine
3 semanas atrás
Lisboa, Lisboa, Portugal Signs For Success Inc. Tempo inteiroAbout the JobWe are seeking a highly motivated and results-driven Finnish Sales Representative to join our team at Signs For Success Inc. as a Sales Professional for Global Search Engine. As a key member of our sales team, you will be responsible for building and maintaining relationships with potential clients, identifying new business opportunities, and...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients through multiple channels, including phone, email, and...