French Customer Support Specialist
2 semanas atrás
Customer Support Agent Job Description
At Work International, we're seeking a highly skilled French Customer Support Agent to join our team in Lisbon. As a Customer Support Agent, you'll be responsible for handling customer inquiries via email, chat, and phone in a friendly, effective, and professional manner.
Key Responsibilities:
- Provide exceptional customer service and support via multiple communication channels
- Work collaboratively with colleagues to resolve customer issues
- Develop and maintain a deep understanding of our clients' products and services
- Stay up-to-date with industry trends and best practices in customer support
Requirements:
- Fluency in French (C2 level) and basic knowledge of English (A2 level)
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- EU citizenship or work permit for Portugal
What We Offer:
- Complete relocation package, including a refundable airline ticket and free accommodation in our company apartment
- Fixed monthly salary and bonus
- Free Portuguese language lessons and private health insurance
- Professional growth and development opportunities
About Lisbon:
Lisbon is a vibrant and charismatic city, boasting a glorious climate, lively nightlife, historic monuments, and a range of activities for visitors of all ages. As a Customer Support Agent, you'll have the opportunity to experience all that Lisbon has to offer while working with some of the world's most respected brands.
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