Pharmaceutical Customer Service Expert

2 semanas atrás


Braga, Braga, Portugal Minacs Tempo inteiro

Customer Service Role Overview

As a Customer Service Representative in our Pharmaceutical Area, you will play a crucial role in ensuring customer satisfaction and operational excellence. This is a great opportunity to grow and be inspired, working with a global technology and services leader that powers the brands of the future.

Key Responsibilities:
• Develop and coordinate responses to health-related questions
• Handle emails and calls from health professionals or patients about medication use
• Propose solutions to improve department and customer relations

Requirements:
• High level of Portuguese and Spanish (oral and written) and good knowledge of English
• Degree in nursing, pharmaceutical sciences, chemistry, biochemistry, or biomedical
• Interest in scientific research
• Good communication, organizational, and time management skills

What We Offer:
• Full-time contracts with competitive salary and performance bonus
• Bring-a-friend referral bonus opportunities
• Full paid training on the company and the project
• Career development programs and language classes

Eligibility:
In accordance with Portugal's law, only applicants legally authorized to work in Portugal will be considered.



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