IT Support Professional with On-Site Technical Expertise

Há 1 mês


Lisboa, Lisboa, Portugal Tech Domain Tempo inteiro

We are seeking an experienced IT and Network Support Engineer/Technician to provide on-site technical support for various tasks in your area. The ideal candidate will have the ability to work independently and as part of a team, providing top-notch technical assistance to our clients.

The successful candidate will possess expertise in system desktop administration, customer service, incident/change/release management, and support for various third-party applications on Windows platforms. They should also be proficient in IT Infrastructure Library and Windows Server Administration, with a focus on utilizing programming techniques for various initiative activities.

Key responsibilities will include:

  • Providing on-site assistance (console access Router/Switch/Firewall etc.) to remote support
  • Troubleshooting and resolving technical issues related to desktops, servers, and networking equipment
  • Performing hardware installations and replacements, including server/rack part hardware installation
  • Assisting with technical projects and initiatives, leveraging programming techniques to drive results

Requirements for the role include:

  • Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms
  • Professionally trained & certified in IT Infrastructure Library & Windows Server Administration
  • Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting
  • Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices

This is a part-time, contract position offering competitive pay rates of €20-€25 per hour. If you're a skilled and motivated IT professional looking for a challenging opportunity, please apply today.



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