Sales and Customer Service Expert in Lisbon
Há 1 mês
About the Company
Located in Lisbon, our company offers a dynamic work environment where you can develop your skills and career. We are a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.
Job Description
We are seeking a highly skilled Sales and Customer Service Expert to join our international team. The successful candidate will be responsible for providing top-notch customer support and sales services to our clients. This is an exciting opportunity for someone who is passionate about fashion and trends and has excellent communication skills.
Responsibilities
- Provide exceptional customer service via phone, email, or social media channels.
- Answer customer inquiries and resolve issues related to products, orders, payment methods, and shipping.
- Transform online credit simulations into completed files.
- Handle calls for prospects and clients.
- Collaborate with other departments to ensure seamless case management.
Requirements
To succeed in this role, you should have:
- A native level of German and a good level of English.
- Enthusiasm about fashion and trends.
- Knowledge of the value and impact of good customer experience.
- Excellent listening and communication skills.
- Energy, innovation, and proactive approach.
- Excitement about intercultural communication and expatriate lifestyle.
Benefits
We offer a competitive salary package, including:
- A base salary of 1200€ - 1300€ gross/month (based on experience).
- Including free accommodation: 950€ – 1000€ gross/month (based on experience).
- Reimbursement of initial flight expenses.
- Airport pick-up.
- Yearly two-way flight ticket back to your home country (within the EU).
- Help with paperwork, bank account opening, etc.
- Free Portuguese lessons, cooking classes, sports activities, and social events.
Additional Information
Lisbon offers a vibrant urban life, rich cultural history, delicious food, and beautiful beaches. As a Sales and Customer Service Expert, you will be part of a diverse international team with talents from over 80 nationalities. If you are passionate about delivering exceptional customer experiences and excited about living in Lisbon, please apply for this exciting opportunity.
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