Customer Service Expert in Lisbon
3 semanas atrás
We are seeking an experienced Customer Service Expert to join our team in Lisbon, Portugal. As a key member of our operations, you will be responsible for providing exceptional customer service via various channels and ensuring that performance goals are met across all operations.
About the Role:
- Provide high-quality customer support through chat, email, and phone
- Troubleshoot user issues and offer guidance and solutions
- Educate users on platform features and help them maximize their website potential
- Collaborate with product and development teams to resolve complex technical issues
- Stay up-to-date with new program features and updates to provide accurate support
What We Offer:
- A competitive salary of €25,000 - €35,000 per year, depending on experience
- An indefinite contract with full-time hours
- A comprehensive training program to ensure your success
- Ongoing career development opportunities, including specialized courses and language classes
- A bring-a-friend referral bonus program
About Us:
We are a global technology and services leader dedicated to powering the brands of the future. Our mission is to help businesses, bloggers, and creatives build their websites, grow their brands, and succeed online.
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