Customer Service Expert in Lisbon
4 semanas atrás
Your role as a Multilingual Sales and Customer Service Specialist in Lisbon will be pivotal to our international team's success. We're seeking a dynamic individual who can excel in various projects, providing top-notch support to customers through multiple channels.
As a mentor, you'll guide consumers in diverse fields, leveraging your exceptional communication skills to deliver accurate and helpful solutions. Your expertise will be invaluable in troubleshooting customer queries, collaborating with other departments, and redirecting cases to relevant teams.
We're committed to helping you grow professionally, regardless of your background. Our comprehensive training program will equip you with the necessary skills to thrive in this role. If you're passionate about fashion, trends, and styling advice, this could be an exciting opportunity for you to share your enthusiasm with others.
To succeed in this position, you'll need:
- To speak a native level of German and hold at least a B1 level in English
- To be enthusiastic about fashion, trends, and giving styling advice to others
- To understand the value of delivering excellent customer experiences
- To possess strong communication and interpersonal skills
- To enjoy working proactively at a fast pace and being part of an international team
In return, we offer:
- A fixed-term contract renewable every year
- Full-time or part-time options on rotating shifts (depending on the project)
- An intensive training program to kick-start your career
- Salary Conditions: Including free accommodation (shared flat, all bills included): €950-€1030 gross/month; Excluding accommodation: €1300-€1400 gross/month
- Relocation Package for International Candidates: Reimbursement of initial flight expenses after 9 months; Airport pick-up; Yearly two-way flight ticket back to your home country (within the EU); Help in paperwork, opening bank account, etc. upon arrival
- Extra Perks: Private health insurance after 6 months of contract which is extra to the standard insurance; Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company; Portuguese public holidays and 22 days of paid holidays
Your new employer is a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. You'll have the opportunity to work alongside talents from over 80 nationalities worldwide.
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