Technical Sales Specialist – North Portugal
3 semanas atrás
We are a leading supplier of storage solutions, specializing in the development, manufacturing, and installation of top-quality racking systems for palletized or small goods and longer items, as well as mezzanine structures.
Job OverviewAs an After Sales Representative, you will play a critical role in maintaining client satisfaction, acting as a technical partner to our valued clients, managing their inquiries, coordinating with internal Technical and Backoffice teams, and handling clients' concerns, to ensure a long-term relationship.
Main Responsibilities:- Manage the order portfolio of existing customers and identify new market opportunities in your region
- Collaborate with the Technical team to prepare inspections, repairs, and spare-parts quotes, and present them to clients
- Schedule inspections with clients, inspect the technical condition of their warehouse racks, and draft inspection reports
- Coordinate repairs with the Backoffice team to ensure all issues are addressed promptly
- Regularly follow up with clients and assess sales opportunities
- Develop a strong, long-term relationship with clients, acting as a technical partner for warehouse racks
- Previous experience in an after sales, customer service, or technical support role
- AutoCAD 2D and technical knowledge related to the racking industry, particularly N15635, is a plus
- Excellent problem-solving skills with a customer-centric attitude
- Strong communication skills, both verbal and written (English is a plus)
- A collaborative and enthusiastic work environment with other rack experts
- An attractive salary and comprehensive benefits package in an international setting
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