Technical Sales Specialist – North Portugal

3 semanas atrás


Ovar, Portugal Stow Group Tempo inteiro
About Stow Group

We are a leading supplier of storage solutions, specializing in the development, manufacturing, and installation of top-quality racking systems for palletized or small goods and longer items, as well as mezzanine structures.

Job Overview

As an After Sales Representative, you will play a critical role in maintaining client satisfaction, acting as a technical partner to our valued clients, managing their inquiries, coordinating with internal Technical and Backoffice teams, and handling clients' concerns, to ensure a long-term relationship.

Main Responsibilities:
  • Manage the order portfolio of existing customers and identify new market opportunities in your region
  • Collaborate with the Technical team to prepare inspections, repairs, and spare-parts quotes, and present them to clients
  • Schedule inspections with clients, inspect the technical condition of their warehouse racks, and draft inspection reports
  • Coordinate repairs with the Backoffice team to ensure all issues are addressed promptly
  • Regularly follow up with clients and assess sales opportunities
  • Develop a strong, long-term relationship with clients, acting as a technical partner for warehouse racks
Requirements:
  • Previous experience in an after sales, customer service, or technical support role
  • AutoCAD 2D and technical knowledge related to the racking industry, particularly N15635, is a plus
  • Excellent problem-solving skills with a customer-centric attitude
  • Strong communication skills, both verbal and written (English is a plus)
What We Offer:
  • A collaborative and enthusiastic work environment with other rack experts
  • An attractive salary and comprehensive benefits package in an international setting

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