Customer Service Representative

Há 1 mês


Porto, Porto, Portugal Talent Search People Tempo inteiro
About Our Client

Talent Search People is excited to partner with a multinational chemical and gas company, the world's largest industrial gases company in terms of market share and revenues.

Job Description

We are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. Your primary responsibilities will include:

  • Providing assistance by phone, email, or chat for simple and complex customer inquiries that impact the company's performance.
  • Guiding customers through our online store.
  • Ensuring accurate and timely storage of customer data.
  • Transferring requests to the appropriate department.
Requirements

To succeed in this role, you will need:

  • A high school diploma.
  • The ability to communicate effectively by telephone and email with customers on a daily basis.
  • A C2 level in French and B2 in English.
  • Basic knowledge of SAP and Office tools.
  • The ability to work as part of a results-oriented team.
  • Proactivity and determination to respond quickly to actions.
Benefits

This full-time position offers a competitive salary, a long-term temporary contract directly with the end company, annual bonus, and health insurance. If you're ready to take on new challenges and actively contribute to the success of our client's digital transformation project, we encourage you to apply. Estimated salary: $60,000 per year.



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