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We are seeking a highly motivated and experienced Technical Support Specialist to join our team in the Security & Identity Solutions area. As a key member of our team, you will be responsible for providing technical support to our partners in the English market.
Key Accountabilities- Act as the primary point of contact for partner inquiries related to Microsoft Security & Compliance / Identity solutions.
- Deliver exceptional technical support experiences to partners, resolving issues efficiently and professionally.
- Collaborate with internal teams to ensure seamless and high-quality support experiences.
- Analyze and troubleshoot technical problems to ensure quick and effective resolutions.
To be successful in this role, you will need to possess a strong technical background, excellent communication skills, and the ability to work well under pressure.
