Beauty Product Specialist

Há 19 horas


Porto, Porto, Portugal Blu Selection Tempo inteiro

Unlock your passion for beauty in the heart of Portugal. Blu Selection, a multinational organisation, is seeking a skilled Beauty Product Specialist to join their vibrant team. In this role, you'll provide expert advice on skincare, makeup, and wellness products, guiding customers through their beauty journeys.

Job Description

Key Responsibilities:

  • Manage consumer requests related to information and complaints through various channels.
  • Provide excellent solutions, services, product, and beauty advice in a professional, precise, and timely manner.
  • Collaborate with other departments and redirect related cases and issues to relevant departments.

About You:

  • You have exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction.
  • You possess a demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset.
  • Proficiency in German language with a minimum C1 level and English language level of B2.
  • Solid IT skills, including the ability to efficiently utilise reporting tools for customer interactions.
  • Willingness and availability to work flexible shifts.
  • Previous experience in the cosmetics and luxury industry is advantageous.

What We Offer:

  • Type of contract: Long-term fixed-term contract, renewable every year.
  • Working hours: Full-time (40h/week), Monday to Sunday, 8 hours a day, with one hour for lunch/dinner.
  • Salary conditions:
    • Including free accommodation (shared flat, all bills included): €950-€1100 gross/month.
    • Excluding accommodation: €1300-€1400 gross/month.
  • Reimbursement of initial flight expenses after 9 months.
  • Airport pick-up.
  • Yearly two-way flight ticket back to your home country within the EU.
  • Free Portuguese lessons, cooking classes, sports activities, and social events organised by the company.
  • Real career opportunities in different career paths.

About Us:

We are a dynamic team located in Porto and Lisbon, offering support for career development, language skills, accommodation, and social integration. Our company takes care of its employees and provides them with real opportunities for growth and success.


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