German Language Expert for Banking and Payment Solutions

Há 4 dias


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

We are seeking a German-speaking Customer Service Representative to join our team in Porto, Portugal. Located in the heart of Europe's financial hub, this role offers a unique opportunity to develop your skills in customer service, technical support, and problem-solving within the banking and POS systems industry.

Estimated Salary: €38,000 - €45,000 per annum

This is an exciting and dynamic role that combines customer interaction, technical support, and problem-solving. As a customer service representative, you will ensure that our clients' experience with our products and services is efficient and smooth, helping resolve any issues they face while using our banking and POS solutions.

The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in German (C2 level) and English (B2 level). Strong problem-solving skills, attention to detail, and the ability to work well under pressure are also essential qualities for this role.

Key Responsibilities:
  • Customer Support: Assist customers with troubleshooting, inquiries, and support related to banking and POS systems, including payment processing and system setup.
  • Problem Solving: Diagnose and resolve technical issues with our products and services, providing timely and effective solutions.
  • Technical Assistance: Provide assistance in setting up, configuring, and using banking and POS solutions, offering both technical guidance and support.
  • Customer Education: Help customers understand how to use the features of our banking and POS systems and ensure they can operate them smoothly.
Benefits:
  • Competitive salary: €38,000 - €45,000 per annum.
  • Company-Provided Equipment (Laptop, phone, and software tools).
  • Career Growth & Advancement Opportunities.
  • Health & Life Insurance.
  • Meal Allowances.
  • Comprehensive Training.
  • Dynamic Team Environment.
  • Career Development Programs.
  • Flexible Working Conditions (Hybrid or Onsite).

If you are a motivated and customer-focused individual with a passion for technology and languages, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to take the first step towards a rewarding career with Cross Border Talents.


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