Strategic Operations Manager
1 semana atrás
About Us
Willis Towers Watson is a renowned advisory, broking and solutions company that helps clients worldwide turn risk into a path for growth.
Our company has a rich history dating back to 1828, and our global team delivers operational excellence through innovation and streamlined solutions.
The Opportunity
We are seeking a Country Leader to drive operational excellence and strategic growth within their assigned region.
This role combines leadership, operational management, and strategic planning to ensure the Hub delivers high-quality support to the organization while optimizing costs and efficiency.
Key Responsibilities
- Operational Excellence: Oversee the day-to-day operations of the Hub, ensuring efficient delivery of services.
- Client Relationship Management: Build and maintain strong relationships with internal clients, understanding their needs and ensuring high levels of satisfaction.
- Team Development: Recruit, develop, and retain top talent within the Hub.
Qualifications
- Fluent in English (minimum C1, expected C2).
- Proven leadership experience in a shared services or similar operational environment.
- Strong understanding of business processes across various functions (e.g., Finance, HR, IT).
Why Us
At Willis Towers Watson, we offer more than just a job – we offer a career with opportunities for growth and development. Join our team and take on responsibility, making an impact with direct customer contact.
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