Strategic Operations Manager

1 semana atrás


Lisboa, Lisboa, Portugal Willis Towers Watson Tempo inteiro

About Us

Willis Towers Watson is a renowned advisory, broking and solutions company that helps clients worldwide turn risk into a path for growth.

Our company has a rich history dating back to 1828, and our global team delivers operational excellence through innovation and streamlined solutions.

The Opportunity

We are seeking a Country Leader to drive operational excellence and strategic growth within their assigned region.

This role combines leadership, operational management, and strategic planning to ensure the Hub delivers high-quality support to the organization while optimizing costs and efficiency.

Key Responsibilities

  1. Operational Excellence: Oversee the day-to-day operations of the Hub, ensuring efficient delivery of services.
  2. Client Relationship Management: Build and maintain strong relationships with internal clients, understanding their needs and ensuring high levels of satisfaction.
  3. Team Development: Recruit, develop, and retain top talent within the Hub.

Qualifications

  • Fluent in English (minimum C1, expected C2).
  • Proven leadership experience in a shared services or similar operational environment.
  • Strong understanding of business processes across various functions (e.g., Finance, HR, IT).

Why Us

At Willis Towers Watson, we offer more than just a job – we offer a career with opportunities for growth and development. Join our team and take on responsibility, making an impact with direct customer contact.



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