Strategic Operations Manager

1 semana atrás


Lisboa, Lisboa, Portugal Bnberry Tempo inteiro
About Bnberry

Bnberry is a forward-thinking organization that seeks a highly skilled Strategic Operations Manager to support our executive team and drive success through effective KPI implementation and tracking. This role involves close collaboration with the CEO to identify key performance indicators, develop a comprehensive roadmap for their implementation, and ensure measurable tracking across all positions and processes.

Job Summary

This position requires exceptional communication skills, a deep understanding of business operations, and the ability to work collaboratively across departments. The ideal candidate will have a strong background in strategic planning, project management, and performance metrics.

Key ResponsibilitiesKPI and OKR Identification and Implementation
  • Work directly with the CEO to identify and define KPIs and OKRs
  • Develop and maintain a comprehensive roadmap for implementing KPIs across all key positions and processes
  • Ensure KPIs align with company goals and objectives
Tracking and Measurement
  • Set up measurable ways to track KPIs using existing tools such as HubSpot or CRM systems
  • Initially manage manual tracking of KPIs, transitioning to fully automated tracking solutions
  • Collaborate with product teams to ensure data availability and integrity for KPI tracking
Project Management
  • Oversee the planning, execution, and completion of key projects related to KPI implementation
  • Ensure projects are delivered on time, within scope, and within budget
  • Coordinate cross-functional teams to achieve project objectives
Performance Monitoring and Analysis
  • Continuously monitor and analyze KPI data to assess project performance and impact
  • Provide insights and recommendations based on data analysis to optimize project outcomes
  • Advise on whether initiatives are improving key performance indicators
Operational Efficiency
  • Identify opportunities for process improvements and operational efficiencies
  • Implement best practices across the organization to enhance productivity and performance
  • Monitor and report on key performance indicators (KPIs)
Executive Support
  • Provide high-level support to the CEO and other executive team members
  • Prepare reports, presentations, and other documentation as needed
  • Manage the executive calendar and assist with prioritizing tasks and responsibilities


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