Tech Support Opportunities in Greece
1 semana atrás
Company Overview: Our client, a renowned tech leader, provides exceptional opportunities for customer service and technology enthusiasts to work together with them. Located in Athens, Greece, this role offers a chance to experience the world of computer software, consumer electronics, personal computers, and online platforms.
Salary: The estimated monthly salary is around $2,500-$3,000, plus an additional two salaries per year, totaling approximately $60,000-$72,000 annually. This comprehensive compensation package includes competitive health care benefits, numerous discounts, and full training by certified instructors.
Job Description:
The successful candidate will join our team as a Technical Support Specialist, where they will be responsible for delivering excellent customer experiences. Key responsibilities include:
- Identifying customers' needs and providing effective solutions, including sales guidance
- Assisting customers with billing inquiries, transactions, and resolving issues in a timely manner
- Placing orders and addressing related issues
- Troubleshooting technical issues and assisting with account-related problems
Depending on the team the candidate joins, specific tasks may vary; however, every member plays a crucial role in turning customers into happy customers.
Required Skills and Qualifications:
To excel in this position, the ideal candidate will possess:
- Fluent Slovak language skills
- Excellent communication skills, with the ability to handle sales and technical support
- Sales experience with consumer products and services
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic attitude with strong communication skills
- A positive and adventurous mindset
Benefits:
We offer:
- Complete relocation support, including flight tickets, hotel accommodation, and assistance with finding a home
- Competitive monthly salary and annual bonuses
- Health care benefits and numerous discounts
- Full training by certified instructors
- Professional growth and development opportunities
- Special events, community initiatives, and free online Greek language courses
- State-of-the-art premises with relaxing break areas
- Work for a Great Place to Work-Certified Company that values diversity and equality
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