Tech Support Opportunities in Greece

1 semana atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Company Overview: Our client, a renowned tech leader, provides exceptional opportunities for customer service and technology enthusiasts to work together with them. Located in Athens, Greece, this role offers a chance to experience the world of computer software, consumer electronics, personal computers, and online platforms.

Salary: The estimated monthly salary is around $2,500-$3,000, plus an additional two salaries per year, totaling approximately $60,000-$72,000 annually. This comprehensive compensation package includes competitive health care benefits, numerous discounts, and full training by certified instructors.

Job Description:

The successful candidate will join our team as a Technical Support Specialist, where they will be responsible for delivering excellent customer experiences. Key responsibilities include:

  • Identifying customers' needs and providing effective solutions, including sales guidance
  • Assisting customers with billing inquiries, transactions, and resolving issues in a timely manner
  • Placing orders and addressing related issues
  • Troubleshooting technical issues and assisting with account-related problems

Depending on the team the candidate joins, specific tasks may vary; however, every member plays a crucial role in turning customers into happy customers.

Required Skills and Qualifications:

To excel in this position, the ideal candidate will possess:

  • Fluent Slovak language skills
  • Excellent communication skills, with the ability to handle sales and technical support
  • Sales experience with consumer products and services
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • An empathetic attitude with strong communication skills
  • A positive and adventurous mindset

Benefits:

We offer:

  • Complete relocation support, including flight tickets, hotel accommodation, and assistance with finding a home
  • Competitive monthly salary and annual bonuses
  • Health care benefits and numerous discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • Special events, community initiatives, and free online Greek language courses
  • State-of-the-art premises with relaxing break areas
  • Work for a Great Place to Work-Certified Company that values diversity and equality


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