Customer Support Specialist in Lisbon
Há 1 mês
We are seeking a highly motivated Customer Support Specialist to join our team in Lisbon. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of vehicles to our customers.
Our client is a forward-thinking company revolutionizing car transportation through digital platforms. We deliver vehicles efficiently and sustainably, supporting car sharing, online purchases, and clean mobility.
Salary and Benefits
We offer a competitive salary ranging from €1,010.00 to €1,130.00 per month, depending on experience. In addition to your basic salary, you will also receive a performance bonus of up to €100.00 gross, a meal voucher of €7.23 NET/day, and a transport allowance of €20.00.
Job Description
- Contact drivers and assign vehicle deliveries.
- Monitor and identify reasons when assignments are not accepted.
- Persuade and motivate drivers to accept assigned tasks.
- Ensure timely and efficient completion of deliveries.
- Maintain clear communication with drivers throughout the process.
Requirements
To be successful in this role, you must have:
- Perfect French language skills (C2-native).
- Good English language skills (at least B2 level).
- A willingness to relocate to Lisbon or already live there.
- Customer-oriented mindset and enjoy interacting with people.
- EU citizenship or a residence permit in Portugal is mandatory.
What We Offer
We offer a fixed-term contract for 6 months with the possibility of prolongation. You will also receive private health insurance from day one and participate in our Bring a Friend Program with attractive incentives.
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