Customer Support Specialist in Lisbon

Há 1 mês


Lisboa, Lisboa, Portugal Prorekruter Jobs -Portugal Tempo inteiro

We are seeking a highly motivated Customer Support Specialist to join our team in Lisbon. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of vehicles to our customers.

Our client is a forward-thinking company revolutionizing car transportation through digital platforms. We deliver vehicles efficiently and sustainably, supporting car sharing, online purchases, and clean mobility.

Salary and Benefits

We offer a competitive salary ranging from €1,010.00 to €1,130.00 per month, depending on experience. In addition to your basic salary, you will also receive a performance bonus of up to €100.00 gross, a meal voucher of €7.23 NET/day, and a transport allowance of €20.00.

Job Description

  • Contact drivers and assign vehicle deliveries.
  • Monitor and identify reasons when assignments are not accepted.
  • Persuade and motivate drivers to accept assigned tasks.
  • Ensure timely and efficient completion of deliveries.
  • Maintain clear communication with drivers throughout the process.

Requirements

To be successful in this role, you must have:

  • Perfect French language skills (C2-native).
  • Good English language skills (at least B2 level).
  • A willingness to relocate to Lisbon or already live there.
  • Customer-oriented mindset and enjoy interacting with people.
  • EU citizenship or a residence permit in Portugal is mandatory.

What We Offer

We offer a fixed-term contract for 6 months with the possibility of prolongation. You will also receive private health insurance from day one and participate in our Bring a Friend Program with attractive incentives.



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