Campervan Growth Manager
2 semanas atrás
Indie Campers is a leading campervan platform, dedicated to making road trips accessible and unforgettable for everyone. Our mission is driven by innovation, a strong product, and an unwavering commitment to our customers.
We prioritize a seamless booking experience and deliver high-quality road trips at competitive prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries.
We offer a diverse and continually expanding range of road trip options: from short-term RV rentals to long-term campervan subscriptions, and even the opportunity to purchase one of our vehicles.
Our goals are ambitious, and we set high standards in everything we do, embracing challenges that push us to innovate and excel. We are dedicated to growing our team with talented individuals who share our enthusiasm for creating exceptional travel experiences.
The Role
As a Campervan Growth Manager, you will drive the growth of our marketplace by acquiring new listings, managing host relationships, and ensuring high levels of host satisfaction for the DACH region. Your role will involve analyzing acquisition data, managing accounts, and implementing strategies to reduce churn rate.
Key Responsibilities
- Acquisition Strategy: Develop and implement strategies to acquire new listings in the region, driving marketplace growth.
- Account Management: Manage relationships with hosts to ensure high levels of satisfaction and engagement.
- Churn Reduction: Implement strategies to reduce churn rate and retain hosts on the platform.
- Performance Analysis: Monitor and analyze acquisition and account management performance data to identify trends, insights, and opportunities for optimization.
- Host Support: Provide exceptional support to hosts, addressing their needs and resolving issues promptly.
- Performance Monitoring: Track and report on key performance indicators related to net new listings, churn rate, and host satisfaction.
Requirements
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- At least 2 years of experience in account management, business development, or related roles.
- Strong understanding of acquisition and account management strategies.
- Excellent organizational and time management skills.
- Strong problem-solving and analytical abilities.
- Effective communication and interpersonal skills.
- Proficiency in account management and CRM tools is a plus.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Fluency in English and German is mandatory.
What We Offer
- A competitive salary of €60,000 - €80,000 per year, depending on experience.
- A dynamic and innovative work environment.
- Opportunities for professional growth and development.
- A comprehensive benefits package.
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