Campervan Operations Manager
2 semanas atrás
Company Overview
Indie Campers is a fast-growing company that aims to make road trips accessible to everyone. With a strong focus on customer-centricity and digital innovation, we have developed a seamless booking experience and a wide range of high-quality road trip possibilities at affordable prices.
We are looking for top talent to join our team in Lisbon and help us pursue our mission. If you are passionate about guest service and have a passion for the travel industry, this could be an exciting opportunity for you.
About Us
At Indie Campers, we believe that everyone deserves to experience the freedom and adventure of road trips. Our platform offers a comprehensive array of options, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales. With over 1 million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries.
The Role
We are seeking a highly motivated and organized individual to lead our depot operations in Lisbon. As a key member of our team, you will be responsible for ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee the smooth operation of the depot.
Responsibilities
- Leading depot operations in the absence of the Senior Branch Manager
- Ensuring daily vehicle turnover is done according to policies
- Coordinating teams involved in vehicle turnover flow to ensure cleanliness, audit & inspection, maintenance, repairs, spare parts inventory control, and kit preparation
- Assisting with training and coaching of local team
- Possibility of performing onboarding & training at other branches
- Providing support to branch & fleet managers by ensuring campervans are maintained in top condition
- Controlling depot layout and organization
- Playing an active role in operational process optimization
Requirements
- At least 2+ years of work experience in a supervisory role in a fast-paced, operational environment
- Fluency in English and Portuguese (mandatory)
- Eligible to work in Portugal, valid driver's license, and confident enough to drive a campervan (mandatory)
- Availability to work on weekends and public holidays
- Responsible person who takes their work seriously and can be relied upon
Career Development Opportunities
- Being part of a young, fast-growing, and innovative company where you can make a difference
- Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon
- Continuous training and coaching to develop skills that matter to you
- Compensation package that includes Performance and Referral Bonuses
- Free Road Trips, so you can experience Indie firsthand trips around North America, Europe, and Oceania
Estimated Salary Range: €40,000 - €60,000 per year
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