Cloud Architect and Customer Advocate

Há 12 horas


Lisboa, Lisboa, Portugal Amazon Tempo inteiro

Company Overview

Amazon, a global leader in cloud computing, drives revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers.

Estimated Salary: $120,000 - $180,000 per annum

Job Description

We are seeking a highly skilled Technical Account Manager to join our team. As a trusted advisor and cloud operations architect, you will have a direct impact on helping our Enterprise Support customers gain the most value from cloud technology.

You will craft and execute strategies to drive our customers' adoption and use of AWS services, providing advocacy and strategic technical guidance to help plan and build solutions using best practices.

The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.

Key Responsibilities

  • Build solutions, provide technical guidance, and advocate for the customer
  • Ensure AWS environments remain operationally healthy while reducing cost and complexity
  • Develop trusting relationships with customers, understanding their business needs and technical challenges
  • Drive technical discussions regarding incidents, trade-offs, and risk management

Requirements

We are looking for individuals who possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Candidates should have a strong understanding of cloud technologies and be able to develop and implement effective solutions.

Benefits

At Amazon, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

We also provide opportunities for professional development and career advancement.

A Day in the Life

As a Technical Account Manager at Amazon, you will work closely with talented cloud technologists and expand your knowledge of AWS products.

You will have the chance to receive mentorship and gain AWS certifications, allowing you to grow both personally and professionally.



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