Customer Success Specialist
3 semanas atrás
We are seeking a highly skilled Customer Success Specialist to join our team at Eugenia Talent. As a Customer Success Specialist, you will be responsible for ensuring the successful adoption and utilization of our SaaS platform by our clients.
Key Responsibilities- Assist clients in getting the most out of our SaaS platform
- Develop and implement strategies to improve client engagement and retention
- Provide training and support to clients on the use of our platform
- Identify opportunities for upselling and cross-selling
- Collaborate with cross-functional teams to resolve client issues
- Fluency in French and English (C2 level)
- Previous experience in customer success or sales
- Strong understanding of digital marketing and sales strategies
- Excellent communication and interpersonal skills
- Competitive salary
- Meal ticket
- Indefinite contract
- Initial training
- Flexible working hours
- Modern office space in a central location
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