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Customer Success Specialist
2 meses atrás
Unlock Your Potential as a Customer Success Specialist
Are you passionate about delivering exceptional customer experiences and driving impactful solutions? We're looking for a talented Customer Success Specialist to join our team at Adecco RH in Lisbon, Portugal.
Key Responsibilities:
- Develop and execute sales strategies to engage prospect clients, close deals, and expand existing customer relationships;
- Manage with precision, develop a clear launch pipeline, and proactively manage client ramp-ups;
- Drive customer success by leading smooth onboarding experiences for new and high-growth clients;
- Deliver data-driven results by conducting onboarding and implementation processes based on data analysis;
- Problem-solving expertise: address and resolve client challenges using Uber's innovative solutions;
- Client relationship management: build and maintain strong, long-lasting relationships with clients, identifying opportunities for growth and cross-selling;
Requirements:
- 3+ years in B2B account management, customer success, or onboarding;
- Proven ability to prioritize, multitask, and manage diverse stakeholders;
- Customer focus: a detail-oriented, can-do attitude with a passion for delivering unparalleled customer success;
- Communication skills: strong listening, communication, and organizational skills in both Portuguese and business-level English;
- Adaptability: thrive in a dynamic environment and easily adjust to evolving business needs;
What We Offer:
- Contract with Adecco RH, with the possibility of continuity through performance and business development;
- Attractive salary package + food allowance (7.63€/day);
- Full-time position, from 09H00 to 18H00 Monday to Friday;
- Hybrid position, 2 days a week in home-office and 3 days in Lisbon's office;
- Integration in a company with an international dimension, with an unbeatable team spirit and multicultural environment;
Ready to help businesses across Portugal experience Uber? Apply now
